Rick Smith of Securus Technologies Leads the Firm in Excellent Service Delivery

The leadership structure of an organization dictates its performance. With good leadership come invaluable results with excellent key indicators of good governance. That is why from mid July 2008, Securus Technologies has been swimming in a plethora of excellence. The appointment of Rick Smith as the chief executive officer was interestingly a moving decision that has seen the firm grow into a productive organization. Rick Smith is the head cheerleader of Securus Technology. Since his appointment, he has exuded nothing but support in the firm. Under his guidance, the firm has risen to the top managed ranks.


Rick Smith’s appointment was influenced by his experience in technology and leadership. To the board of directors, he fit the leadership position. Smith boasts of a rich academic background thanks to his commitment to advancing his education. From technology to communications, information management and finance, Smith harbors a plethora of experiences that better define him as a perfect match for the position. With a unique skill set of upper hand knowledge in critical decision making, he has been guiding the management in production and decision making. Smith is trusted to deliver excellent results within a minute period of time.

Securus Technologies

Securus Technologies is one of the leading correctional agencies that service prisons, correction facilities, public safety and the society in general. The services include providing communications gadgets to prisoners as well as the management. This is done with the aim of ensuring that the society is safe from harm. With reports indicating the importance of availing communications gadgets to prisoners, Securus took the responsibility of ensuring that prisoners enjoy these benefits. This is not only useful to inmates but also family as well as friends. For years, Securus has been developing new and high-tech gadgets for communication. With Smith on the lead of these projects, Securus has protected the society by serving over 1000 inmates across North America.


In 2009, Securus Technologies entrusted Rick Smith with the chairmanship of the firm. Since then, he has expanded the company’s ability to provide products and services. With the better programming that he initiated, Securus Technologies has achieved admirable results when it comes to offering societal protection. With a company like Global Tel Link as a competitor in the market, Rick has done a great job given that Securus registers better performance than GTL. Rick Smith understands the value of incorporating team work to achieve results. With that in mind, he has initiated a call center that is managed by Securus Technologies. The department has a team of trained technicians who provide communication platforms for inmates, friends as well as families. Securus Technologies remains a national leader since it is committed to excellence in service delivery. Its success stems from Rick Smith, the head cheerleader. His skills have played a concrete role in the development of the company.

The Diligent And Focused Executive, Rick Smith.

Rick Smith is an executive expert with vast experience in the telecommunication industry. He is currently the President and Chief Executive Officer of the leading communication companies in the correctional industry, Securus Technologies. He has led the company since his appointment to the post in 2008. He was later named the Chairperson of Securus in 2009. Rick’s leadership skills, focus, experience, and drive, are qualities that make him suitable for the job. He holds an MBA, a Masters degree in Mathematics, and Bachelors degree in Engineering.

Where does he draw his experience from?

Prior to his appointment, Smith had worked in Eschelon Telecom Inc for over seven years and served in different positions. He was a chief financial officer, and his determination saw him rise to be the company’s president and CEO. During his tenure in the company, the company’s revenue increased from tens of millions to hundreds of millions and was able to have a successful IPO.Smith worked for over 15 years in Global Crossing North America Inc and gained lots of experience from the different posts he held. He was the controller and chief information officer of the company. The focused executive also served as the vice president of financial management and the director of business development. His leadership skills were evident while working as a president at Frontier Information Technologies and as vice president of Midwest Telephone Operations.

His Great work at Securus Technology

Securus is a company with over 26 years experience in the correctional industry. The company is solutions oriented and is ever innovating powerful technologies to modernize the correctional experience. Rick Smith has lived up to the mission and vision of the company by leading it into being the leader in providing unique products and services for the incarcerated and staffs of the facilities. He has invested heavily in patents, acquisition, and technologies earning the company more customers in law enforcement, public safety, and corrections agencies. Securus has over 140 patents, the highest number in the industry. The company now serves over one million inmates across North America.Under the leadership of Smith, Securus is now able to provide video calls that are affordable and secure to the correctional facilities. Their biometric technology makes it easy for the staffs to identify inmates thus making their work effectively. Smith’s team has been able to provide digitized communication, payment, education and entertainment to the prisoners. As the president of the company, Smith is happy as they have been able to provide family/friends and the incarcerated with the same Voice over Internet Protocol (VoIP) platform. Securus has been able to complete over 34 million voice and audio calls in a single month (June 2017). Rick Smith is indeed determined to take the company to greater and higher heights. Visit his Linkedin account : https://www.linkedin.com/in/richard-smith-11a77814/